Renting Property with NGU Homes

Renting a property in today's fast-paced market can seem like an uphill battle. Here at NGU Homesales & Lettings we have highly trained and friendly staff to make that process as stress-free as possible.

Anyone who enquires about a property with us will go through a pre-application form before booking a viewing. This is to help you understand your budget and what you will be able to afford so you don't apply for properties that you may struggle to pay for later.

We will only let to a tenant if we believe they can afford a property based on our strict criteria, similar to how banks lend money, so please don’t be offended if we can’t accept your application. We do accept Universal Credit tenants so will consider all circumstances.

Once you’ve found your dream home, we will help you every step of the way. You need to pay one week's rent to start our vetting process which only takes 7 days from start to finish meaning you could be in your property in less than 2 weeks!

After you’ve paid your rent and deposit upfront, we will be there to meet you on the first day of your tenancy, help you to sign your tenancy agreement and inventory, and provide you with the keys to your new home.

Most of the properties we market we also manage which means that we will be the point of contact between you and your landlord. With that, you can look forward to the following services:

• A personal property manager is your point of contact and helps liaise between you and your landlord to get issues resolved correctly in as quick a time as possible.
• A 24/7 emergency maintenance line to report any issues you’re having.
• You can also let us know about maintenance issues online which is the quickest way to report an issue.
• A team of extremely trusted tradespeople who we have personally worked with for over 10 years.
• On hand, trained, Universal Credit experts.
• A free welcome box for any tenants who leave a review with us based on their moving experience.

We strive to provide outstanding customer service to all our tenants and as such, we like to build long-term relationships so that, even when a tenant looks to move out, they often find their next rental property with us too.

Finding somewhere to live is an exciting, as well as a daunting experience, our attitude is to NEVER GIVE UP and we will rely on this to help you to find your next dream home.