Letting Property with NGU Homes

Landlord Services

We Understand Landlords Because We Are Landlords

With over 150 properties owned personally and more than 700 under management, we know exactly what it takes to be successful in property. Our service is built around maximising your returns while protecting your asset - because that's how we manage our own portfolio.

Where most letting agents aim to keep things compliant and hands-free, we go further: We’re not just here to manage your property - we’re here to make you money.

Our Approach: Maximising Property Wealth

• Same trusted team and tradespeople used for our own investments
• Hands-on management with expert property, tenant, and maintenance handling
• Proactive strategy that balances yield, tenant satisfaction, and long-term gains
• Win-win outcomes that benefit both landlords and tenants

This isn't just a service - it's a strategy for building sustainable, long-term wealth.

Letting a Vacant Property: Launching for Maximum Return

When your property is empty, time is money. We focus on pricing it correctly and launching it with impact to minimise voids and secure the best tenant quickly.

Here’s how we do it:

• Advertised on major portals like Rightmove, On The Market etc.
• Shared across our active social media channels
• Emailed to our 5,000+ registered tenants on Day 1
• Block viewings held after 7 days to build competition and urgency

This method allows us to:

• Let your property faster
• Attract multiple offers
• Choose the best tenant, not just the first

Our in-house vetting team performs rigorous checks, sometimes including home visits, to ensure you're getting the right person for your property.

Managing Tenanted Properties: Consistent, Expert Care

When your property is tenanted, your dedicated property manager handles everything:

• Rent collection & full legal compliance
• 24/7 emergency maintenance line
• Access to over 30 vetted tradespeople, priced to market
• Six-monthly or annual inspections
• Annual rent reviews to ensure your rent stays competitive
  • We often recommend keeping rent just below market value to retain quality tenants and avoid costly voids — a proven long-term wealth strategy.

Double Protection - With No Deposit Solution

• Market-Leading Protection: Our no-deposit scheme offers double deposit protection, giving you up to 10 weeks of cover against both rental arrears and maintenance costs. It’s designed to protect your investment, not just your property.
• Speedy Charge Recovery: If damage occurs or rent goes unpaid, you’re back in pocket fast - we process agreed charges and reimburse you within 10 days. No delays, no fuss.
• Quicker Lets, Fewer Voids: With our no-deposit solution, properties let faster and attract better tenants. That means fewer voids, more consistent income and a more profitable portfolio.

Rental Guarantee for Peace of Mind

For added security, we offer a comprehensive rental guarantee:

• Rent paid on the due date - even if the tenant hasn’t paid
• Rent continues until possession is regained
• Legal fees and eviction costs fully covered

This option ensures your cash flow is protected, no matter what.

Experts in Universal Credit

With around one-third of our tenants receiving housing benefits, we’re experts in navigating Universal Credit.

We ensure:

• Proper documentation is submitted before move-in
• Payments go directly to us when appropriate
• Tenants get access to financial support to prevent arrears

This helps reduce defaults and protects your income stream.

Dealing with Problem Tenants

When eviction is necessary, we act quickly and professionally:

• Work with trusted legal teams to issue Section 8 or 21 notices
• Review all required documents (tenancy, deposit, EPC, gas certs, etc.)
• Provide face-to-face tenant visits, which often help avoid court altogether

HMO Property Management

HMOs require more expertise - and most agents won’t touch them. We ensure:

• Flexible tenancy terms and smaller deposits to suit short-term tenants
• Targeted marketing through platforms like SpareRoom
• In-depth vetting process to make sure the right tenant is found

Refurbishment That Adds Real Value

Unlike most agents, we have our own in-house refurbishment team and access to 30+ trusted tradespeople.

We handle all works, including:

• Kitchens, bathrooms, flooring, painting, roofing
• Plumbing, electrics, gas, plastering, cleaning
• Landscaping, rubbish removal, and even full-scale developments

Every refurbishment is guided by three key goals:

1. Increase your property value
2. Attract better tenants
3. Achieve higher rental income

Our advice is always practical and cost-efficient, based on local demand, expected yields, and your budget.

Your Guide to Letting Property

Your Investment. Our Mission.

Whether you're building a pension, supporting your family, or simply growing your income - we're here to make it happen.

With our proven systems, personal experience, and Never Give Up attitude, we’ll help you maximise your return and protect your investment.

Ready to work with a letting agent who thinks like a landlord? Get in touch with NGU Homes today: