Worried About Risky Tenants?

Here’s How We Keep You Protected

At NGU Homes, we know that one of the biggest worries for landlords is getting stuck with the wrong tenant. That’s why our tenant vetting process is one of the most comprehensive in the North East — designed to minimise risk and protect your income.

Here’s what we do before any tenant gets the keys:

🔍 Credit Checks – We look for any history of missed payments or financial issues.
🧾 Employment References – Verifying job role, contract type, and income stability.
🏠 Landlord References – Checking previous behaviour and payment history.
🌐 Social Media Checks – Spotting any red flags that might not show up on paper.
🧠 KYC/AML Compliance – Ensuring the applicant's identity and financial legitimacy.
🛂 Right to Rent Checks – We ensure full compliance with UK immigration law.
🏡 Home Visits – A final check to see how they’re living now.

We also want to be clear on benefit and visa tenants — two groups often misunderstood:

Benefit Tenants: We only proceed where the housing benefit covers the majority of the rent. We reject large top-ups to reduce risk of arrears.

Visa Tenants: We re-check Right to Rent annually and rarely encounter issues with renewals or deportations. Many of our visa tenants are long-term, reliable renters.

Our goal is simple: Place the right tenant, protect your property, and give you peace of mind.

Let’s get the best out of your property.

Why Landlords Choose NGU Homes

Landlords across the North East trust NGU Homes because we do things differently. Here's what sets us apart:

✅ Unmatched Vetting Standards – Every tenant goes through a rigorous process that most agents simply don’t offer.
✅ Long-Term Tenancies – Our detailed approach results in fewer arrears, fewer evictions, and longer, stable tenancies.
✅ Real-Time Updates – You’re never left in the dark. We keep you informed at every step.
✅ Specialist in Complex Tenancies – We don’t shy away from benefits or visa tenants — we specialise in making those tenancies successful.
✅ Landlord-Focused Support – We’re landlords ourselves. We get it. We protect your bottom line like it’s our own.